Privacy policy
Last updated: February 2026
1. Introduction
Mojagentko d.o.o. ("Mojagentko", "we", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your data.
2. What data we collect
We collect the following categories of data:
- Identification data: name, surname, date of birth, citizenship
- Contact data: email, phone number, address
- Documents: copies of passport, permits, certificates (only when you upload them yourself)
- Usage data: how you use our platform
3. Why we collect data
We use your data for:
- Providing our services
- Communication with you
- Improving our services
- Fulfilling legal obligations
4. Legal basis
We process data based on:
- Your consent
- Performance of a contract with you
- Legal obligations
- Legitimate interest (service improvement)
5. Data sharing
We do NOT sell your data to third parties.
We may share data with:
- State authorities (when necessary for service delivery)
- Our partners (lawyers, accountants — only with your consent)
- Service providers (hosting, payment systems)
6. Data security
We use modern security measures to protect your data:
- SSL/TLS encryption
- Encrypted document storage
- Access restriction
- Regular security audits
7. Cookies
We use essential cookies for site functionality. For analytical cookies, we ask for your consent.
8. Your rights
Under GDPR, you have the right to:
- Access your data
- Rectification of inaccurate data
- Erasure of data ("right to be forgotten")
- Restriction of processing
- Data portability
- Object to processing
To exercise your rights, contact us at: zasebnost@mojagentko.si
9. Data retention
We retain data for:
- Documents: until end of procedure + 5 years
- Communication: 3 years
- Invoices: 10 years (legal obligation)
10. Contact
For privacy questions:
- Email: zasebnost@mojagentko.si
- Data Protection Officer: dpo@mojagentko.si
You may also file a complaint with the Information Commissioner of the Republic of Slovenia.